Focus your time and effort on your business while Limenex runs your servers. Leverage on our decades of combined experience and expertise in professional server management to enjoy high performance servers with ease and comfort. Don't worry, we have your back.
Email/ticket support service is available 24 hours a day, 7 days a week, 365 days a year. Please visit your client area at https://clients.limenex.com/clientarea.php and login using your email address and password to submit or review your support tickets.
Limenex provides managed support for all system aspects listed below:
If you have any questions regarding our managed support coverage, please contact our sales department via our helpdesk here.
Have a question? We have probably already answered it here. If your question isn't listed here, feel free to contact us here! Our friendly staffs will respond to you as soon as possible!
If your current hosting provider does not use cPanel/WHM control panel, we may be able to assist you to migrate your data for fee. Please contact our sales team for a custom quote to transfer your websites.
Unfortunately, we only support cPanel/WHM control panel exclusively.
We provide a "best-effort support" for 3rd party applications that do not impact the operability of the underlying control panel or operating system. Remote desktop environments are not supported.
We do not provide support over live chat as we have found it inefficient in resolving customers' issues while helpesk ticket/email support has proven to be extremely effective and reliable which helps us resolve issues quicker and more efficiently.
Rest assured that our email/ticket based support provides industry-leading response and resolution time comparable to live chat support so there is no compromise in terms of quality of service.